Last updated: January 2024
At InstaBoost, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
• Name and contact information (email, phone number)
• Business information (business name, address, registration details)
• Payment information (mobile money numbers, transaction details)
• Identity verification documents when required
• Platform usage patterns and preferences
• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, actions taken)
• Performance and analytics data
• Product listings and descriptions
• Customer orders and transaction history
• Customer contact information
• Business analytics and reports
Service Provision: To provide, maintain, and improve our platform services
Account Management: To create and manage your account and provide customer support
Payment Processing: To facilitate payments and maintain transaction records
Communication: To send important updates, notifications, and marketing communications
Security: To protect against fraud, abuse, and security threats
Legal Compliance: To comply with applicable laws and regulations
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: With trusted third-party service providers who help us operate our platform
Payment Processors: With mobile money providers for payment processing
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with mergers, acquisitions, or asset sales
With Consent: When you explicitly consent to sharing your information
We implement appropriate technical and organizational measures to protect your personal information:
• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and employee training
• Secure data storage and backup procedures
• Incident response and breach notification procedures
We retain your personal information for as long as necessary to:
• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records for tax and accounting purposes
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
You have the following rights regarding your personal information:
Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Objection: Object to certain processing of your information
Withdrawal: Withdraw consent for data processing where applicable
We use cookies and similar technologies to:
• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and features
• Ensure platform security and functionality
You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.
Your information may be processed and stored outside of Tanzania. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Our platform may integrate with third-party services (like WhatsApp, Instagram, mobile money providers). These services have their own privacy policies, and we encourage you to review them.
We may send you marketing communications about our services. You can opt out of these communications at any time by:
• Clicking the unsubscribe link in emails
• Updating your communication preferences in your account
• Contacting our support team
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and sending you an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
InstaBoost Privacy Team
Email: privacy@dukamax.com
Phone: +255 700 000 000
Address: Dar es Salaam, Tanzania
This Privacy Policy is designed to comply with Tanzanian data protection laws and international best practices. For specific legal requirements in your jurisdiction, please consult with legal counsel.