Last updated: January 2024
Welcome to InstaBoost. These Terms of Service ("Terms") govern your use of our platform and services. By accessing or using InstaBoost, you agree to be bound by these Terms.
InstaBoost is an e-commerce platform designed for Tanzanian businesses to sell products online through social media channels including WhatsApp and Instagram. We provide tools for product management, order processing, payment collection, and customer communication.
• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must be at least 18 years old or have parental consent to use our services
• Business accounts must represent legitimate businesses operating in Tanzania
You agree not to:
• Use the platform for illegal activities or to sell prohibited items
• Violate any local, national, or international laws or regulations
• Infringe on intellectual property rights of others
• Distribute spam, malware, or engage in fraudulent activities
• Attempt to gain unauthorized access to our systems
• Subscription fees are billed monthly in Tanzanian Shillings (TZS)
• Payments are processed through approved mobile money providers (M-Pesa, Tigo Pesa, Airtel Money)
• You are responsible for all taxes related to your use of the platform
• Refunds are subject to our refund policy and applicable law
InstaBoost facilitates transactions between you and your customers but is not a party to these transactions. You are solely responsible for:
• Product quality and fulfillment
• Customer service and support
• Verifying payments received through mobile money
• Shipping and delivery of products
The InstaBoost platform, including its design, features, and content, is owned by InstaBoost and protected by intellectual property laws. You retain ownership of content you upload, but grant us a license to use it in connection with providing our services.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
While we strive to maintain high service availability, we do not guarantee uninterrupted access to our platform. We may perform maintenance, updates, or modifications that temporarily affect service availability.
To the maximum extent permitted by law, InstaBoost shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid for our services in the preceding 12 months.
Either party may terminate this agreement at any time. We may suspend or terminate your account if you violate these Terms. Upon termination, your right to use the platform ceases immediately.
These Terms are governed by the laws of Tanzania. Any disputes shall be resolved in the courts of Tanzania, and you consent to the jurisdiction of such courts.
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our platform. Your continued use after such changes constitutes acceptance of the new Terms.
If you have questions about these Terms, please contact us at:
InstaBoost Support
Email: legal@instaboost.co.tz
Phone: +255 700 000 000
Address: Dar es Salaam, Tanzania